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Frequently asked questions - Configuration:

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If you want to inform yourself about the construction information of a specific series, please use this link: https://www.interroll.com/products-solutions/cad-download/

 

Facing problems with configuring of Rollers or RollerDrives?

 

Typical Exceptions:

Error Message

Exception Reason / Solution

Conflict detected but no details

Minimum Roller length is not reached – Roller is to small /  Ask Sales Contact for minimum length for this specific Series

The validation process detected one or more inconsistencies in your configuration

Mandatory field is missing or field values are conflicting

Conflict for RL - Roller length

Maximum Roller length is reached

Enter the number in the following format

The number you provided is not in the correct format